Box Office Assistant

We are seeking to employ an individual with expert customer service skills and previous box office, reception or first point of contact experience to fill a part-time post of Box Office Assistant at Phoenix.

This post serves as the primary first point of contact for all visitors to the building, dealing with customer enquiries, ticket sales, reception and administrative duties.

The role is responsible for the delivery of impeccable service, ticket, membership and merchandise sales and dealing with all customer, guests and tenant enquiries, including;

• Running a Box Office service for all programmed events.
• Maximising ticket, merchandise, membership sales.
• Undertaking any administrative task associated with ease of the box office and reception service or Phoenix products.

This position requires impeccable customer service, a polite, welcoming and friendly manner and the ability to interact with a wide variety of people.

Wage: £11.44 per hour

Hours: Circa 7 hour contract per week plus casual hours to cover colleagues leave and sickness as required. Shift patterns to be confirmed. A regular shift pattern will be offered to the successful candidates. A level of flexibility is required to ensure that all Box Office opening times are covered.

All applicants must be over 18.

Application deadline is Wed 15 May, 11pm.

Interviews will be held on Fri 24 May.